How To Track Your Order
Once you place your order you will receive an order confirmation email. Once we ship your parcel, you will receive a second email informing you that your parcel has been shipped. This shipping notification includes your order tracking number.
Track your order status on our website
First: Log into your account.
You can track your order status at any time by selecting ‘my account’ on the top right menu.
Click on “My Account” select ‘order history and details’ to view the shipping tracking and status on your order.
How to Track Your Parcel
There are two shipping options to select from:
When you select your parcel to be posted by Standard Post it will be shipped through one of our many courier services. Once your order has been shipped your will receive a shipping confirmation email with a parcel tracking number.
Express Post & International Orders
When you select your parcel to be posted by Express Post it will be shipped with one of our national courier services. Once your order has been shipped you will receive a shipping confirmation email. Within this confirmation you will receive an parcel tracking number.
Haven’t Received Your Parcel?
If you don’t receive your parcel, try tracking it first in the methods described above. If you require further assistance please phone us on 1300 555 632 or email firstname.lastname@example.org.
We will then contact the company directly and find out where your parcel is for you.